Privacy Policy

INTRODUCTION
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our website, Virtual Culinary Crew (the “Site”).

CHANGES TO OUR PRIVACY POLICY
We may periodically update this Privacy Policy to reflect changes in our practices, for legal or regulatory reasons, or for other operational needs.

WHAT TYPE OF INFORMATION DO WE COLLECT?

  • Browsing Information: When you visit our Site, we collect information about your device, including web browser, IP address, time zone, and some installed cookies. We also collect details about individual pages or products you view, how you arrived at our Site (via websites or search terms), and your interactions on our Site.
    Technologies used for Browsing Information:Cookies: Small data files that may contain an anonymous unique identifier. Learn more and manage cookies at All About Cookies.
    Log Files: Track actions on the Site, collecting data like IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    Web Beacons, Tags, Pixels: Electronic files that help us understand browsing behaviors on the Site.
  • Purchase Information: When you make or attempt a purchase, we collect your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
  • SMS Opt-In Consent and Phone Numbers: For users who opt-in to receive SMS communications, we will not share your phone number with third parties under any circumstance.

HOW DO WE USE THE INFORMATION THAT WE COLLECT?

  • Purchase Information: Used to fulfill orders, process payments, arrange shipping, and provide confirmations. Additionally, we may:Communicate with you.
    Screen orders for fraud or potential risks.
    Provide updates or marketing related to our products/services based on your preferences.
  • Browsing Information: Used to screen for potential fraud, optimize our Site (analytics and marketing), and assess campaign effectiveness.

WITH WHOM DO WE SHARE INFORMATION THAT WE COLLECT?
We may share your information with third-party service providers to aid in our data use as described above, such as Google Analytics. Learn more about Google’s use of your data here and opt-out of Google Analytics here.

Additionally, we may share information to comply with legal requests, protect our rights, or in response to subpoenas and similar lawful requests.

COOKIES AND SIMILAR TECHNOLOGY
We use cookies, log files, web beacons, tags, and pixels to collect and store data to improve user experience and track browsing behaviors on our Site.

HOW WE MANAGE YOUR COOKIES
If you wish to disable cookies, visit your browser settings or use resources such as the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info.

BEHAVIORAL ADVERTISING
We use your data to serve targeted ads based on your preferences. You can opt out of targeted ads here:

YOUR RIGHTS

  • European Residents: You have the right to access, update, or delete your personal information. Contact us if you wish to exercise these rights.
  • Data Transfers: Please note that your data may be transferred outside Europe, including to Canada and the United States.

DATA RETENTION
We retain your purchase information for our records until you request deletion.

MINORS
The Site is not intended for individuals under the age of 18.

WHO CAN YOU CONTACT FOR MORE INFORMATION?
For questions about our privacy practices or to make a complaint, please contact us by email at [email protected].